Privacy Policy for ASTA Systems
Asta Systems Limited ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO") and other applicable laws.
By using our services, including our WhatsApp Integration app, you agree to the collection and use of your personal data as described in this Privacy Policy.
1. Information We Collect
a. Personal Data
We may collect the following types of personal data:
· Contact Information: Name, email address, phone number.
· Account Information: Usernames, passwords, and other login credentials.
· Communication Data: Messages, files, and other content exchanged through the WhatsApp Integration app.
· Technical Data: IP address, device information, browser type, and operating system.
b. Non-Personal Data
We may also collect non-personal data that does not identify you individually, such as aggregated statistics, analytics data, and usage patterns.
2. How We Use Your Information
We use your personal data for the following purposes:
· Service Delivery: To provide, maintain, and improve our services.
· Communication: To send you updates, notifications, and other information related to our services.
· Customer Support: To respond to your inquiries and provide assistance.
· Legal Compliance: To comply with legal obligations and regulatory requirements.
· Security: To detect, prevent, and address technical issues and unauthorized access.
3. Disclosure of Your Information
We may disclose your personal data under the following circumstances:
· With Your Consent: When you have given us explicit consent to share your information.
· Service Providers: To third-party vendors, contractors, or agents who perform services on our behalf.
· Legal Requirements: If required by law, regulation, legal process, or governmental request.
· Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against loss, theft, and unauthorized access. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Under the PDPO, you have the right to:
· Access: Request access to your personal data held by us.
· Correction: Request correction of inaccurate or incomplete personal data.
· Opt-Out: Withdraw consent to the collection and use of your personal data.
To exercise these rights, please contact us using the information provided in Section 8.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Asta Systems Limited
Last updated: 14 October 2024